Foundit!

Intent-led commerce platform

The commerce platform built around customer intent

Understand what your customers want, make every product findable, and show up everywhere they look, on-site and off. One platform, built on a single idea: organize commerce around customer intent, not your catalog.

Works with your existing search engine, PIM and commerce stack.

  • B&Q
  • CPC
  • Fenwick
  • John Lewis & Partners
  • Ironmongery Direct
  • M&S
  • Michael Kors
  • Net-a-Porter
  • Neiman Marcus
  • Brico Depot
  • B&Q
  • CPC
  • Fenwick
  • John Lewis & Partners
  • Ironmongery Direct
  • M&S
  • Michael Kors
  • Net-a-Porter
  • Neiman Marcus
  • Brico Depot

Four problems, or one?

The fix never sticks because the problems are connected

Every multi-category retailer loses revenue to the same thing: customers who can’t find the right product fast enough, and leave before they ever show up in a conversion report.

It gets diagnosed as a search problem, an SEO problem, a merchandising problem, a PIM problem. The fix never sticks, because it’s none of those. It’s all of them, and they’re connected.

  • Stop treating symptoms independently.

    Connect the signals, structure, product data and channels, so each improvement strengthens the next.

The Four Forces

Product discovery runs on four forces. 
We power all of them.

Apply them in order and they compound, each force amplifying the next. We call it the Intent Flywheel.

  1. 1

    Intent - Understanding Layer

    Capture what customers actually want

    Turn customer behavior into structured signal, not guesswork stitched across five tools that don’t talk to each other.

  2. 2

    Structure - The Decision Tree Layer

    Map how customers really decide

    Turn understanding into category logic built from relationships, semantics and customer decision trees, not just flat tags.

  3. 3

    Product Data - The Findability Layer

    Make every product findable

    Apply that structure to every product, so each one can be found by every intent a customer might express. No dark aisles. No lost SKUs.

  4. 4

    Channels +Platforms - The Distribution Layer

    Deploy intelligence everywhere customers look

    Power search, navigation, PDPs, SEO, AEO and feeds, while every channel feeds new signals back into Force 1.

Each rotation makes the next one faster. Competitors treating these as four separate problems are pushing four flat tyres.

What you get

One platform. Every layer of discovery.

Six connected capabilities, all powered by the same intent model.

  • 2

    Curated Visual Navigation

    Site-wide visual navigation in your customers’ language, not your catalog’s.

  • 3

    Curation

    Build the collections customers want, but your taxonomy is missing.

  • 4

    Site Search

    Search that understands intent, not just keywords, without replacing your engine.

  • 6

    SEO & AEO

    Win organic search today, and the AI answer engines customers are moving to next.

Why this exists

Commercial impact without rip-and-replace

When all four forces pull together, top-tier multi-category retailers typically see a 4 to 6% revenue uplift once the flywheel starts compounding.

FoundIt! layers onto the stack you already run. Your search engine, commerce platform and PIM stay. We sit underneath, connecting the four forces so they finally pull together.

Integrated. Scalable. API-based. Compliant.

Built to fit

Keep your stack. Add the intelligence layer.

FoundIt! connects the tools you already rely on, instead of asking you to replace them.

Your existing systems remain the systems of record. We add the intent, structure and feedback loop that makes them work as one discovery system.

Four Forces Assessment

Find out where your flywheel is, and where it could go

The four forces are a discipline, not a feature. We’re the engine that makes them compound. Book a complimentary assessment of your current customer experience.