Foundit!

Curated Visual Navigation

Visual navigation that matches how customers actually shop

Your customers don’t think in catalogs. They think in missions: getting ready for a summer holiday, sorting out the spare room, finding something for a garden party.

FoundIt! builds site-wide visual navigation in the language and intent of your customers, so they discover, find, and buy without fighting your category tree.

Works with your existing ecommerce platform. No replatforming required.

  • B&Q
  • CPC
  • Fenwick
  • John Lewis & Partners
  • Ironmongery Direct
  • M&S
  • Michael Kors
  • Net-a-Porter
  • Neiman Marcus
  • Brico Depot
  • B&Q
  • CPC
  • Fenwick
  • John Lewis & Partners
  • Ironmongery Direct
  • M&S
  • Michael Kors
  • Net-a-Porter
  • Neiman Marcus
  • Brico Depot

The Problem

Your navigation was built for your catalog, not your customer.

Most navigation starts in the wrong place. You take your global PIM, group products by physical attributes and turn that into categories and filters. The result is a maze: every category gets the same facets, all written in product speak and none in the words a customer would use.

Your customers couldn’t care less about how your catalog is structured. But you make them learn it anyway, because for years there was no better way. When navigation feels like work, they bounce, often straight back to Google.

  • The real job of navigation

    It isn’t to explain your products. It’s to serve the shopping mission.

Capability Blocks

Navigation built around customer logic

Four connected capabilities turn a static category tree into a responsive discovery layer across your site.

  • 1

    Navigation in your customers’ language

    Our AI customer intent engine reads millions of signals from inside and outside your business and builds site-wide visual navigation around how customers actually search and decide. Not catalog logic. Customer logic.

  • 2

    Automate visual hero navigation, site-wide

    Automatically create and continuously update visual hero and mega navigation across your site, so your range stays fast and meaningful to browse. The most in-demand, inspiring groups of products become the easiest to find, and the nav updates itself as intent shifts. On a windy day, fence panels rise to the top. As Easter approaches, paint does.

  • 3

    Turn product pages into discovery, not dead ends

    Carry intent-led visual navigation onto your product pages so a customer who lands deep in your site, often straight from Google, can refine and explore instead of bouncing. Every PDP becomes a doorway further into your range. (Cross-links to Product Detail Pages.)

  • 4

    Navigation that responds to intent in real time

    Help customers explore the themes sparking their interest. FoundIt! uses live intent signals to generate and update guided navigation into the product grid, saving shoppers from endless scrolling and surfacing what they’re actually looking for next. (Cross-links to Curation.)

From catalog speak to customer missions

Keep the platform. 
Change the logic.

FoundIt! sits on top of your existing platform. No replatforming. No expensive development cycle.

We aggregate product-level intent data into facets, filters and visual navigation curated to your customers’ language, then deploy it directly onto your ecommerce platform, often in a matter of weeks.

Three things, working together: the things customers want, the discovery options they need and the navigation to support them.

Proof in the real world

Built to improve discovery and revenue

The experience gets easier for customers. The commercial impact follows.

9% revenue uplift

Fenwick, in six weeks

A small team with a 200,000-page catalog needed the site to surface its range without heavy development resource.

Intent-led navigation was A/B tested and reached 98.1% statistical significance within six weeks.

4.07%

lift in average order value

4.74%

lift in conversion rate

98.1%

statistical significance

Read the Fenwick case study

+2.1% conversion

Neiman Marcus, across 200,000+ products

Intent-led navigation recreated the curated, guided feel of the store online, fully automated and live in ten weeks.

-2.2%

bounce rate

10 weeks

time to value

200K+

products covered

“FoundIt! has flipped experience on its head. It’s based on our customers rather than our catalog.”

Lyndsey CateGroup Director of Product, Neiman Marcus Group

Make navigation feel natural

Stop making customers learn your catalog

Build navigation around their mission, not your structure, and watch more of them find what they came for. We’ll show you what intent-led navigation looks like on your own range.