“I couldnt find what I
wanted on your website!”
Is one of the most common shopper complaints and the reason behind lost sales!
The only thing more disappointing than hearing it, is knowing that you probably did have what they wanted. But through the maze of your site’s navigation, your internal search engine not scoring a hit, or just the sheer mountain of choice…they either missed it, or gave up the chase.
It’s all about relevance
FoundIt! is an easy to implement platform, that uses customer intent to dynamically improve the relevancy of your site’s browse & search experience, and grow revenue. By making your site more relevant to the intent of browsing shoppers, the speed, ease and likelihood of your shoppers finding what they’re after, increases dramatically!
- Foundlt! is a big data platform for customer experience.
- It works out what your customers want wherever they are in your site.
- It then uses this intent to next step navigation that reflects what they’re looking for.
- This makes it easier and quicker to find what they want to buy.
Intent based recommendations
Wherever your customers are going to be in their journey, Foundlt! determines their intent and works out what options you need to prioritise to get them in front of the products they’re after and buy.
Build & create these!
They have the intent, you have product. You just don’t have a page to tie it all together and get them in front of it. Foundlt! spots the gaps in your taxonomy that customers are hunting for, so you can fill them.
Foundlt! even tells you what customers want from a category that goes beyond what you currently sell and stock. Great intel for merchandisers, category managers and your buyers.
Reflect intent directly onto your site
Through a simple plugin on your website, Foundit! Navigator tunes your site into what customers are looking for and turns it into a platform that instinctively knows what they want. It then creates the options they need in order to find them, and puts them in the places they are most likely to see.
FoundIt! cuts through endless options, menus and lists to distil the choices that customers actually want to shop the most and puts them front and centre so they get found.
Customers want it. You sell it. You just haven’t created a page for them to find it. FoundIt! creates them. Giving your customers the options they want and recognise, even if your website hasn’t.
Filters that are relevant
Use our data to show customers the options that are most helpful in narrowing down the choice they’re actually making, not just the 137 different way your website can slice it!
Search that works
Don’t leave product search to chance. FoundIt! makes sure that customers get in front of the right products, even if they don’t search the way your search engine hoped they would.