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What do our customers think?
“They’ve flipped navigation on its head”
We added 2% to conversion in 6 weeks. That’s a big metric to move in so little time. They’ve really flipped the navigation idea on its head. Its dynamic, doesn’t rely on our catalogue, and its actually based off what our customers are looking for.
Lyndsey Cates
Group Director of Product, Neiman Marcus Group
“Intuitive navigation that drives real value”
Fantastic to work with & rapid at delivery which gives us a really fast time to value. They consistently deliver and have constantly supported us in refining the customer experience leading to continuous value creation for the business and the customer.
Anthony Goodman
Senior Product Owner, Marks & Spencer
“Quick go live, and delivers on its promises”
I’d seen the revenue impact FoundIt! had in my last role, so when we saw the customers struggling to navigate our range at Fenwick, I knew they’d give us the growth we needed. They did the setup, went live quickly and added 9% to our rev.
Andrew Jayes
Ecommerce & Digital Director, Fenwick
“Great performance, and a first class team”
They plug some serious gaps in product data to get users deeper into our range, and their predictive nav adds something none of our partners do. Customers show increased CVR and AOV. A great solution from a 1st class team that understand our goals.
Mike Jenner
Head of Digital Merchandising, Secret Sales
“Dependable and focused on our customer”
A great company to work with and also great at aligning to business objectives and how they can solve our customers problems. A dependable, approachable and reliable team, and also honest and up front which makes for a great partnership.
Tom Parkins
Site Optimisation Manager, Marks & Spencer
“A powerful solution & a strong partner”
Their predictive navigation works across all our experiences, and our customers find products quicker and easier delivering a clear 7% uplift on revenue. But above that, we’ve stayed with them for over 4 years because they’re great to work with.
Charlie Carlton
Digital & Ecommerce Director, Ironmongery Direct
“FoundIt! does all that thinking up front for us.”
A real partner and a technology that really underpins our SEO growth and strategy. They really see customer experience and SEO as 2 sides of the same coin and their platform and approach has continued to improve both traffic and conversion for us.
Andy Ballard
eCommerce Marketing Manager, CPC
“FoundIt! does all that thinking up front for us.”
We need to think in a customer centric way to help customers find what they want and buy. FoundIt! does all that thinking up front for us, and just automates the changes we need. They’re also so rapid, easy and great to work with!
Childeric Gain
Director Performance Marketing, Yoox Net-A-Porter
“What our customers want, is much easier to navigate”
After expanding our range, we had to ensure customers could find & buy what they wanted quickly & easily. FoundIt! sits across every page to work out what that is, and simplifies the journey to make sure they get to the right products quickly.
Anthony Goodman
Digital Director, Fenwick
“Keeps our whole SEO effort ahead of the curve”
FoundIt! has been a vital ingredient in scaling our SEO at M&S. The platform keeps the whole site ahead of the curve of what customers are searching for, and does it without all the usual manual effort, meetings and waiting for development queues.
Nick Andrews
Digital Strategy Manager, Marks & Spencer